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❓ Frequently Asked Questions

Quick answers to common questions about BoldTech AI.

What is BoldTech? +
BoldTech is an AI Agent SaaS platform that lets you create chatbots trained on your own data using RAG technology, powered by Groq AI.
What is RAG? +
RAG (Retrieval-Augmented Generation) means your AI only answers from your uploaded knowledge base — preventing hallucinations and keeping responses accurate.
What AI models are used? +
Free: LLaMA 3 8B · Pro: Mixtral 8x7B · Premium: LLaMA 3 70B. All via Groq's ultra-fast inference API.
How do I train an agent? +
Go to Agents → Train. Upload PDF/TXT/CSV files, paste text directly, or enter a website URL for the crawler.
Can I embed the chatbot on my website? +
Yes! Copy the 2-line script from the Embed page and paste it on any webpage before </body>.
What payment methods are supported? +
Flutterwave, Paystack, and Hubtel — supporting card, mobile money, and bank transfers.
Can I cancel my subscription? +
Yes, at any time. Your plan remains active until the end of the billing period.
What happens when tokens run out? +
The chatbot will display a message asking visitors to contact the owner. You can upgrade or wait for the next billing cycle.
Is there an API? +
Yes! POST /api/chat and GET /api/agent/{uuid} are fully documented in the Documentation page.